Return and Refund Policy

**Return and Refund Policy for Elizabeth Artis 

*Effective Date: 1/1/2023

At Elizabeth Artis, we strive to ensure your satisfaction with every purchase. Please review our Return and Refund Policy for a clear understanding of how we handle returns and refunds.

**1. Returns:**

We gladly accept returns within [number of days, e.g., 30 days] from the date of purchase. To be eligible for a return, the item must be unused, in the original packaging, and in the same condition as received.

**2. Refunds:**

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days, e.g., 5 business days].

- If rejected, we will provide a detailed explanation, and the item will be shipped back to you at your expense.

**3. Damaged or Defective Items:**

If you receive a damaged or defective item, please contact us immediately. We will promptly replace the item or issue a refund, as per your preference. We may request photo evidence of the damage or defect to assist in our quality control process.

**4. Exchanges:**

We currently do not offer exchanges. If you need a different item, please place a new order and return the original item following our return process.

**5. Return Shipping:**

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

**6. Contact Us:**

If you have any questions or concerns about our Return and Refund Policy, please contact us at [your contact information].

By making a purchase from [Your Candle Online Business], you acknowledge and agree to the terms of this Return and Refund Policy. We reserve the right to update this policy as needed.